Telesales Executive

Our client provides affordable, solar-powered refrigeration and ice-making solutions using Pay-As-You-Go (PAYG) financing. Due to expansion they currently need TELESALES EXECUTIVES.

Job Summary

Promote and sell Koolboks products and services through telephone engagement, Manage customer relationships while achieving daily and monthly sales targets. LOCATION: Lagos Responsibilities Contact existing and prospective customers to promote products and services. Explain product features, benefits, and pricing to customers.

Respond to customer inquiries and provide accurate product information. Record customer orders, interactions, purchases, payment methods, and feedback. Process customer purchases in line with company procedures. Generate qualified leads for the outside sales team. Manage customer accounts and build relationships that encourage retention and repeat business.

Handle customer objections using approved sales scripts and close sales. Develop strong knowledge of Koolboks products to provide tailored recommendations. Meet or exceed daily and monthly call volume and sales targets. Perform additional duties that support sales growth.

Requirements

Minimum of 1 year of proven telesales experience. B.Sc./HND in Business Administration or a related field. Demonstrated ability to meet and exceed sales targets. Strong communication, persuasion, negotiation, and customer service skills. Good data entry and record-keeping skills. Ability to handle objections and remain resilient under pressure.

Proficiency in basic computer applications, CRM systems, and Microsoft Office. Strong organizational and time-management skills. Target-driven, customer-focused, proactive, and persistent.