Sonny's BBQ Restaurant Team Lead

Job Details: Job Location: Maguire

• Ocoee, FL, Salary Range: $17.00 - $18.00Hourly, i. Serv Team Lead i. Serv is a licensed franchisee of Sonny’s BBQ® Position Type Full Time, Hourly, On Site Pay $16 to $18 per hour Who We Are At i. Serv, we believe great restaurants start with great people. We are a multi brand hospitality company operating Sonny’s BBQ and Giovanni’s Pizzeria & Kitchen locations. Our mission is simple: Honor God. Honor People. That mission shapes how we serve our guests, support our teams, and develop our leaders. We want people who care about doing things the right way, taking care of others, and continuing to grow. The Opportunity If you’re ready to take the next step in restaurant leadership, this may be the opportunity for you. As a Team Lead, you’ll work alongside the Management Team to help lead the restaurant during your shift. You’ll support the team, help keep operations running smoothly, and make sure our guests receive the experience they expect from us. This is a hands on role. Team Leads are expected to lead from the floor, coach in the moment, step in when the team needs help, and set the example for how we take care of our guests and each other. For someone who wants to continue growing in restaurant leadership, this role is an opportunity to build experience, develop people, and prepare for what’s next. What You’ll Do Lead assigned shifts and help keep the restaurant running smoothly Perform opening and closing responsibilities as assigned Support the Management Team with daily restaurant operations Set the tone for the shift by leading with energy, consistency, and a positive attitude Coach, support, and develop team members throughout the shift Help onboard and train new team members Make sure guests receive friendly, timely, and consistent service Maintain expectations for food quality, food safety, cleanliness, and restaurant operations Help identify and resolve guest concerns Communicate team performance, concerns, and opportunities to restaurant management Reinforce i. Serv’s mission, values, and expectations through your own leadership Support both front of house and back of house operations as needed Operate the point of sale system and assist guests when needed Step in wherever needed to support the team and the needs of the restaurant Perform other responsibilities as assigned based on business needs What We’re Looking For At least one year of leadership experience in a high volume, full service restaurant Understanding of front of house and back of house restaurant operations General understanding of restaurant financial and operational performance Strong communication and people skills A leader who enjoys coaching and developing others Someone who is comfortable working alongside the team and leading by example A guest focused mindset and passion for hospitality Ability to stay organized, solve problems, and make sound decisions in a fast paced environment Dependable, positive, and team focused approach Flexible availability based on restaurant needs, including days, evenings, weekends, holidays, and special events Minimum 21 years of age Valid driver’s license and reliable transportation Ability to meet company driver insurability requirements Ability to successfully complete required background screening and drug testing in accordance with applicable law What You’ll Receive Paid time off based on hours worked and eligibility 401(k) with employer match eligibility Medical, dental, and vision insurance for eligible team members with company contribution Company paid life insurance Team member food discounts Ongoing training and leadership development Opportunities to grow within i. Serv Team Chaplain support and i. Serv Cares resources Opportunities to serve and give back to the community What to Expect Restaurant leadership is active and hands on. Team Leads spend much of their shift on their feet and may be required to stand, walk, bend, reach, lift, carry, and work in the different temperatures and conditions commonly found in restaurant operations. Regular and reliable attendance is an important part of this position. Scheduling is based on restaurant needs and may include days, evenings, weekends, holidays, and special events. Why i. Serv? You can learn restaurant operations anywhere. We want i. Serv to be a place where you also learn how to lead people well. We believe leadership means showing up, setting the example, taking care of your team, and doing the right thing even when no one is watching. If you’re looking for your next step in restaurant leadership and want to grow with a company that cares about its people, we’d like to meet you. Honor God. Honor People. Apply today to take the next step with i. Serv. i. Serv provides equal employment opportunities to qualified applicants and team members in accordance with applicable federal, state, and local laws. For more information, visit i. Serv. Team.com. Qualifications: