Guest Relationship Executive

Job Title: Guest Relationship Executive (GRE) Industry: Real Estate Job Summary: Responsible for welcoming and assisting customers at the project/site, ensuring a smooth site-visit experience, and maintaining excellent customer relationships.

Key Responsibilities

Welcome and attend to customers and site visitors professionally. Coordinate and manage customer site visits and appointments. Explain project features, amenities, and basic property details. Coordinate with Sales, Presales, and Site teams for customer requirements. Maintain visitor records, feedback, and daily reports.

Follow up with customers after site visits and support lead conversion. Handle customer queries and ensure a positive site experience. Maintain professional standards at the sales office/site.

Required Skills

Excellent communication and interpersonal skills. Customer service and relationship management. Good presentation and coordination skills. Basic knowledge of MS Office/CRM. Pleasant personality and professional approach. Experience: 1–5 Years in Real Estate / Customer Relations Qualification: Any Graduate