Member Contact Center Agent (Spanish Required) - Meridian

​​The Member Contact Center Agent is responsible for establishing a positive relationship with each member over the phone, through text message, and through email. Quickly and efficiently identifying member needs and providing first contact resolution. This role must be capable of delivering world class service to our members while showing empathy, accuracy, and problem-solving skills.

This role is designated as fully on-site and requires daily in-person attendance at an ICCU facility to perform essential job functions.​