Restaurant Lead - Grocery - 212 W. Atherton Dr, Manteca, CA 95337

The Restaurant Lead will lead and develop a highly motivated team focused on serving guests with a primary emphasis on the overall Fast Casual Restaurant and Fresh Store guest experience and team member engagement to consistently meet or exceed guest expectations. Purposefully drives knowledge and understanding of Fast Casual department and products through interaction and communication that inspires Fast Casual team members to enthusiastically serve our guests.

The Restaurant Lead provides leadership, direction, and oversees all restaurant operations and staffing for the department. The Lead supports the Chef to execute goals of team members in the restaurant as well as assigns job tasks, scheduling, company policy food safety compliance, training, visual presentation, department planning and production.

Manages guest experience, restaurant cleanliness, food prep support, food presentation to our guests, sales functions, and inventory optimization and pricing accuracy. The Lead trains and develops team members to enable their success and ability to advance in their careers.

Key Responsibilities

• Direct, lead, and ensure the performance of prompt, excellent guest service to provide optimal service levels to maximize guest experience, sales, and profits
• Maintain safety as the top priority in all aspects of our work, for our team members, guests, and products
• Enable unparalleled guest service by leading the fast-casual restaurant team and constantly striving to delight and surprise our guests
• Ensure seamless execution of fast casual restaurant’s operations by scheduling associates appropriately and overseeing operational flow of guest volume
• Create an environment focused on hospitality to ensure guests have a pleasant dining experience
• Comply with federal, state, local and company food safety guidelines, food handling guidelines and rules governing sanitation and the cleanliness/maintenance of kitchen/dining room areas.
• Comply with alcoholic beverage commission laws/regulations
• Assist with the projection of daily and weekly food prepared food needs, while strategically balancing food purchasing and inventory; manage product coming in and out of fast casual restaurant
• Control food and labor costs for restaurant while providing management of team member in the front of the house
• Train and manage fast casual restaurant team members and supervise/coordinate all related culinary and guest service activities
• Review department sales, department merchandising, identify inventory/product opportunities, delegate assignments/responsibilities, monitor progress, and strategically adjust plans as needed to achieve departmental goals
• Oversee store’s cash handling procedures within the department
• Ensure the optimal number of team members are scheduled, present, and properly trained to meet daily guest service expectations
• Oversees and ensures the performance and maintenance of all equipment and fixtures within the Fast-Casual department to ensure compliance with regulatory and company guidelines
• Participates in the job applicant interview process and evaluates worker performance to recommend personnel actions (e.g. hiring, retention, promotion, transfer, dismissal)
• Performs other duties as assigned