IT Support Specialist I

Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries. Our team-oriented, collaborative approach ensures that every project is a blend of visionary design, seamless project delivery, and we are actively engaged with both the community and the industry.

Discover our vibrant culture to get an inside look into life at Ware Malcomb and the programs we offer. https://waremalcomb.com/life-at-ware-malcomb/ The IT Support Specialist I is in the front lines of our helpdesk, responsible for supporting our end users in the local office and offices in the assigned region(s). This entry-level role has the primary responsibility of responding to IT support calls, troubleshooting and/or triaging tickets from team members in the region.

The IT Support Specialist configures, maintains, and supports end user laptops and workstations, along with relevant office and production software. This is an onsite role. Work hours are 8:00 AM – 5:00 PM, local time; after-hours work as-needed to complete open tasks.