Senior Insights Consultant, Retail

Senior Insights Consultant, Retail Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer-packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings.

By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®.

This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. What You'll Be Doing You'll partner with leading retailers and manufacturers, helping them solve business challenges, identify growth opportunities, and make more informed decisions through data and insights.

By combining retail expertise, market intelligence, and analytical thinking, you'll deliver strategic recommendations that create value for clients while managing ongoing service delivery and account growth.

Key Responsibilities

Insights & Advisory Translate complex data into clear, actionable insights and recommendations. Identify business opportunities, risks, and market trends to support client decision-making. Develop and deliver high-quality analysis using Circana data and platforms. Partner with clients to understand business challenges and define solutions.

Manage projects from briefing through to delivery and impact measurement. Client Partnership & Account Management Build trusted relationships with key client stakeholders. Lead account planning and ensure delivery against agreed objectives. Proactively identify opportunities to improve client outcomes and grow partnerships.

Manage client expectations, priorities, and service delivery commitments. Drive client satisfaction through consistent value delivery. Commercial Growth Support client retention, renewal, and revenue growth objectives. Identify opportunities to expand Circana solutions across client organisations. Lead proposals, commercial discussions, and sales opportunities where required.

Maintain a strong understanding of the retail and FMCG landscape. Collaboration & Leadership Work closely with consulting, analytics, product, and commercial teams to deliver client outcomes. Share knowledge, coach junior team members, and contribute to team capability. Lead by example and actively champion Circana's values and culture.

Support onboarding and development of new team members. People Leadership Set clear priorities and provide direction to direct reports. Support performance, development, and career growth through coaching and feedback.

Requirements

5+ years' experience in Retail, FMCG, Category, Insights, Analytics, Client Management, or Consulting. Strong analytical and problem-solving skills with the ability to turn data into recommendations. Experience managing client or stakeholder relationships. Commercially minded with the ability to identify growth opportunities.

Excellent communication, presentation, and influencing skills. Ability to manage multiple priorities and deliver results in a fast-paced environment. Degree qualified in Business, Commerce, Marketing, Economics, Analytics, or a related discipline (preferred). Circana Behaviours As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organisation.

Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role: Stay Curious: Being hungry to learn and grow, always asking the big questions. Seek Clarity: Embracing complexity to create clarity and inspire action. Own the Outcome: Being accountable for decisions and taking ownership of our choices.

Centre on the Client: Relentlessly adding value for our customers. Be a Challenger: Never complacent, always striving for continuous improvement. Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. Commit to each other: Contributing to making Circana a great place to work for everyone.

Location This position is located in the following area: Melbourne #LI-LM1