Hungarian API Onboarding & Technical Support Specialist - Budapest

Are you technically minded and experienced in API onboarding and support? We’re looking for an API Onboarding & Technical Support Specialist to support partners with Delivery Hero API integrations and provide Level 1 technical support. The role involves partner onboarding, troubleshooting integration-related issues and supporting internal and external stakeholders throughout the process.

The position is office-based in Budapest, Hungary. If you enjoy working with APIs, solving technical issues and supporting successful integrations, we’d love to hear from you!

Responsibilities

Onboard new partners to the Delivery Hero API platform Provide Level 1 technical support for API and integration-related issues Review logs and perform initial troubleshooting Support internal and external stakeholders throughout the onboarding and integration process Assist with POS system integrations and related queries Monitor and follow up on the ticket resolution process to ensure timely resolution and customer satisfaction Maintain and update troubleshooting guides, FAQs, and support documentation Collaborate with internal teams when issues require further investigation or escalation Requirements Native Hungarian Fluent English communication skills, both written and spoken Experience in API onboarding, API integrations or technical support Ability to understand logs and perform Level 1 troubleshooting Experience using Postman Familiarity with POS systems and integrations is considered an advantage; training can be provided Experience working with Jira and Confluence Strong problem-solving and analytical skills Good communication skills Ability to work effectively in a team environment Benefits Gross monthly salary of 650,000 HUF Comprehensive training by certified instructors Multicultural work environment