Lead Associate - Transactional Quality (Accounts Payable / AP / PTP / Invoice Processing) - Gurgaon - REF116429J_2026299709

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Good domain knowledge of Finance & Accounting. Fair understanding F&A process P2PPerform process quality checks as per frequency & sampling strategy.Provide feedback to associates on performance quality.Attend Calibration Calls (Internal and External) and ensure a minimum variance in assessmentCCRP process adherence, record keeping and analysis.

Analyse root cause of the errors and prepare error trend analysis and reduction plans. Undertake quality improvement initiatives. Prepare process specific reports.Participate in reviews/meetings.Share inputs for Process Training.Tracking SLA CTQs related to process accuracy.Client communication B com MBA (Finance)