Bartender

A TGI Fridays Bartender mixes and serves alcoholic and non-alcoholic drinks to guests of the bar and service bar following standard recipes and the company's policies; merchandises drinks; and is attentive to guests, making them feel welcome, at all times. Specific responsibilities of the Bartender include: -Maintains a warm, welcoming, "Corner Bar" atmosphere.

-IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger. -Properly and promptly prepare, garnish, and serve drinks to guests. -Engages with guests by making drinks in front of the guest using working flair. -Knows the menu and how to read each guest to make appropriate beverage and food recommendations.

-Upsells guests on food or drink items when appropriate. -Keeps a clean, organized bar area. -Accurately rings up all orders in the POS system while maintaining ability to socialize with guests. -Follows all relevant brand standards for service. -Builds guests count by promoting specials and building a regular clientele.

-Strictly adheres to responsible alcohol service standards and is able to successfully "slow down a guest" or cut off an intoxicated guest when necessary.

Requirements

A TGI Fridays Bartender must be able to mix drinks quickly and accurately in a fast-paced, high volume environment. Additional specific requirements for the Bartender include: -Must be dressed neatly and well groomed in company approved dress code at all times -Must follow standards of Responsible Service of Alcohol -Must meet local jurisdiction requirements, including but not limited to obtaining required certifications -Must be able to operate P.

O.S. system, make change correctly and make credit card transactions -Must be able to calmly respond to angry guests and notify a Manager -Must be able to pass initial and annual validation -Must be able to respond clearly to guests' requests -Must be able to hear well amongst loud background noise -Must be able to frequently lift 30 lb.

cases and carry short distances, up or down stairs -Must be able to reach, bend, stoop, shake, stir and wipe -Must be able to frequently immerse hands in hot water (every 5 minutes) DISCLAIMER: THIS CONTENT REPRESENTS THE ROLE OF A TGI FRIDAYS INC. EMPLOYEE. YOU ARE APPLYING TO A FRANCHISE LOCATION WHERE FRANCHISEES MAY INCLUDE DIFFERENT OR ADDITIONAL REQUIREMENTS.

PLEASE VERIFY ACTUAL REQUIREMENTS DURING THE INTERVIEW.

• Balancing cash receipts
• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
• Organizing the bar area to streamline drink preparation and inventory
• Placing orders for liquor, beer, wine, and other supplies
• Slicing, pitting, and preparing fruit garnishes for drinks
• Planning bar menus
• Creating unique drinks
• Preparing and serving appetizers, snacks, or other food items for customers at the bar
• Complying with all food and beverage regulations
• Limiting customer problems by restricting alcohol intake and attempting to curtail inappropriate behaviour
• Checking identification to verify legal age requirements for all customers
• Satisfying patron requests in a timely manner.
• Assessing customer preferences and making drink recommendations.
• Collecting money for drinks served and providing change as needed
• Training or Experience with Bartending
• Extensive Knowledge of Drink Mixing and Garnishing
• Strong Communication Skills
• Positive Attitude and personable demeanour
• Ability to multitask and provide attention to detail
• Ability to Stand for Long Periods
• Strong Observational Skills
• Conflict Resolution
• Computer Literacy
• Second Language a Plus