N/U Salesperson/Safety Sensitive

Sales Associates are responsible for making customers feel welcome and supported through the car-purchasing process. The responsibilities of a car salesperson will vary, but usually include the following tasks: Greet customers arriving at the dealership Showcase the dealership's vehicles and explain their features and warranties to customers Answer customer questions about cars, financing and purchase process Accompany customers on test drives, collecting licenses and documentation beforehand per best practices Negotiate car prices and trade-in values for customers' vehicles Coordinate with the finance department to determine each customer's financing and ownership options Contact past customers to ensure they are satisfied with their vehicles Skills should include but not limited too: Exceptional customer service skills, including interpersonal communication and rapport building In-depth knowledge of the dealership's vehicles, finance options and sales process Intuition to anticipate which cars will appeal to different customers Active listening to best determine a customer's wants and needs Persuasiveness to convince customers to make a purchase Confidence to create a positive impression on customers Negotiation skills to offer deals that satisfy customers while ensuring profit for the dealership Organization and time management to handle many different customers, including past customers, at once Teamwork and collaboration skills to coordinate sales with the financing department and/or other Salespeople A welcoming and friendly demeanor Knowledge and passion for vehicles