Help Desk Manager (Lead)

Description Job Title: Help Desk Manager Location: SSFB, Colorado (Onsite Work) Full-time job with salary and benefits Certification: Any one of the IAT Level II certifications Security Clearance: Active Secret Responsibilities: Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract.

These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems. Education/Experience: BA/BS with at least 5 years of experience.

Requirements

Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.

Education/Experience: BA/BS with at least 5 years of experience. Comp. Qsoft provides equal opportunity in all aspects of employment and in the working environment to all employees and applicants. Comp. Qsoft does not take any non-merit factors like race, color, religion, sex (gender), mental/physical disability, and age into account for purposes of recruitment, hiring and development