Product Owner - Subscription

Your mission We're looking for a detail-oriented Product Owner to transform business strategy into clear, deliverable outcomes across our subscription and recurring revenue platforms. Based in our Watford office, this role will take ownership of platforms that support contractual B2B printing services and our B2C subscription offerings.

Working alongside a team of Product Owners and platform specialists, you'll gather and refine business requirements, produce functional specifications, and collaborate with both business and technical stakeholders to deliver platform enhancements and new capabilities. This is a business-facing role within a largely automated environment, ideally suited to someone who enjoys translating complex business requirements into practical, scalable solutions.

Due to the complexity of the platforms, you'll receive ongoing mentoring and support from a Senior Platform Specialist, together with dedicated training and knowledge transfer to help you build expertise and confidence in the role. Please note: This is not a software development role. The focus is on requirements gathering, business analysis, specification writing, stakeholder management, and product delivery rather than coding.

What you will do

Requirements

Gathering & Product Definition Gather and analyse business and user requirements Translate requirements into user stories, workflows, and functional specifications Ensure requirements are clearly defined, understood, and aligned with business objectives Backlog Management & Refinement Maintain a prioritised, delivery-ready backlog Define acceptance criteria, identify dependencies and business value Identify gaps, risks, and dependencies to support successful delivery Roadmap Support & Execution Alignment Support product roadmap planning and prioritisation Prepare and refine requirements for upcoming development cycles Work closely with technical teams to ensure feasibility and alignment with business goals Delivery Collaboration & Sprint Support Participate in Agile ceremonies and provide requirements clarification Support development and testing teams throughout the delivery lifecycle Ensure requirements remain aligned from concept through to release Stakeholder Engagement & Communication Build strong relationships with business stakeholders and end users Gather feedback, identify opportunities, and provide recommendations Communicate priorities, progress, and changes clearly and effectively Quality, Validation & Continuous Improvement Support testing and user acceptance activities Leverage user feedback and data insights to drive continuous improvement Contribute to the ongoing enhancement of platform capabilities and business processes What we ask for: Experience as a Product Owner, Business Analyst, or in a similar business-facing role supporting digital platforms Strong analytical, problem-solving and critical-thinking skills Experience working in Agile environments, including Jira, user stories, and backlog management Excellent communication and stakeholder management skills Highly organised, detail-oriented, and able to manage multiple priorities and deadlines Proficient in Microsoft Office applications and Power BI Experience working within an international business environment Understanding of subscription-based, recurring revenue, or contractual business models is highly desirable Fluent English, written and spoken MS Dynamics or payment platform experience is advantageous We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer

Our benefits You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more. Epson also promotes hybrid working, with a minimum of 25 days holiday per year.

Our heritage We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions. Our commitment to the environment We all have a role to play in building a better future.

For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society. Our people We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years Running. Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.

If you require additional assistance for your application or wheelchair access to our facilities, please email recruitment@epson.eu. A member of our team will be happy to assist you.