Medical Assistant

Description Position: Medical Assistant Report To: Team Lead Purpose: Responsible for assisting clinical staff with patient care and a variety of pre, intra and post encounter activities. Meet and exceed patient expectations and adhere to established practices while assuring the best possible care for patients.

Responsibilities

Accompany patients to exam/procedure rooms and assist with walking, transfers, dressing, collecting specimens, preparing for exam. Collect patient medical history and perform screenings per provider instructions. Assist clinical staff with procedures. Ensures treatment areas are safe, organized, clean, have well-functioning equipment, and supplies are adequate.

Prepare treatment room for next exam. Provides information / instructions to patients and their families. Answer calls and assist in Physician/Patient scheduling. Send / receive patient medical records and information. Obtain lab/x-ray reports, hospital notes, and referral information. Complete forms and requisitions as needed as well as manage patient charts to ensure information is complete.

Respond appropriately to emergency codes. Perform quality control. Promote quality patient care and customer satisfaction. Weekend fertility clinic Perform other duties as assigned. Skills, Education, & Experience: High School diploma or GED is required, prefer some college. Prefer knowledge in healthcare or medical specialty, associated medical tasks, and information that is communicated to patients and families.

Maintain a CPR certification, prefer CMA certificate. Excellent communications skills. Bilingual is a plus. Physical/Mental Abilities: Ability to learn and retain information regarding patient care procedures, regulations, medical material management. Ability to prioritize, multi-task, and handle high patient volume. High attention to detail and ability to work well in a team environment.

Must be able to stand for long periods of time, bend, twist, and swoop. May be required to climb ladders. Must be able to handle difficult situations in a professional manner and maintain confidentiality. Ability to demonstrate compassion and care for patients and families. Ability to lift up to 30 lbs. is required.