Principal Product Manager Tech, Amazon Now

Amazon Now is one of the fastest-growing delivery experiences in the world, delighting customers with ultra-fast delivery of groceries and essentials in minutes. We are looking for a Product Manager to own and drive the next generation of Amazon Now customer experience. This is a high-visibility role with direct exposure to senior leadership, where you'll shape strategy at the intersection of customer experience, and delivery intelligence.

Key job responsibilities

Key job responsibilities

• Define the future of Amazon Now, translating bold product instincts into measurable impact for millions of customers daily.
• Work with rest of the team of identifying and implementing new high-impact ideas
• You are customer-obsessed leader demonstrating high-judgment across high-autonomy work to deliver the customer experience
• Own end-to-end product strategy from customer insight through launch — including PRFAQ development, usability research, prototype validation, and iterative delivery with engineering and UX partners.
• Drive cross-functional alignment across multiple partner teams that scale across marketplaces.
• Think globally — designing experiences and architectures (front-end CX, back-end engines) that are extensible across US metros and international marketplaces.
• Influence roadmaps — translating customer experience requirements into engineering priorities, working with SDEs to balance speed-to-market with long-term scalability.
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience technical product management
• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, NY, New York - 197,900.00 - 267,800.00 USD annually USA, WA, Bellevue - 179,900.00 - 243,400.00 USD annually