Digital Engagement Associate

The Digital Engagement Associate contributes to the success of the credit union by responding to member inquiries, enhancing member interactions, and strengthening relationships through digital channels including chat, email, and phone. They support organizational objectives for growth and deepening member relationships by providing accurate information and making appropriate product and service recommendations.

Digital Engagement Associates manage a high volume of member interactions while delivering timely, professional and positive experiences. They positively represent the credit union with integrity and exemplify Desert Financials’ Vision and Core Values through