Senior Officer - Commercial Systems

MAIN OBJECTIVE OF ROLE To enhance the Revenue Management ecosystem by supporting continuous research and implementation of transformation projects, exploring revenue opportunities, preventing revenue leakages and driving the automation of routine processes.

KEY RESPONSIBILITIES

Provides recommendations based on trends in market conditions relative to competitor activities, political/economic trends/industry developments. Engages constantly in problem solving activities for continuous system improvements. Designs and implements Specific Measurable Achievable Relevant and Time-bound (SMART) processes into the system.

Assumes full responsibility of maintenance, development, and scalability of the current commercial systems. Acts as the focal point in discussion with key stakeholders (including IT and business teams) to implement and rollout changes to commercial systems while ensuring minimum downtime. Plays an integral role in the revenue planning process, which delivers revenue targets and forecasts to Commercial and Route Managers.

Establishes strategies aimed at reviewing the efficiencies and effectiveness of models and algorithms developed to maximize revenue. Mentors and guides a team of commercial system officers.

QUALIFICATIONS

Master's Degree (2+ years) Master's Degree in Engineering/Finance/Statistics/Accounting/Economics/Mathematics Fluent in English Analytical experience Knowledge of SQL/Oracle/Access/Statistical tools Years with qualifications: 3 - 5 years COMPETENCIES Customer Focus Teamwork Effective Communication Personal Accountability & Commitment to achieve Resilience & Flexibility (Can do attitude) ISR REQUIREMENTS Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team.

Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations. Provides recommendations based on trends in market conditions relative to competitor activities, political/economic trends/industry developments. Engages constantly in problem solving activities for continuous system improvements.

Designs and implements Specific Measurable Achievable Relevant and Time-bound (SMART) processes into the system. Assumes full responsibility of maintenance, development, and scalability of the current commercial systems. Acts as the focal point in discussion with key stakeholders (including IT and business teams) to implement and rollout changes to commercial systems while ensuring minimum downtime.

Plays an integral role in the revenue planning process, which delivers revenue targets and forecasts to Commercial and Route Managers. Establishes strategies aimed at reviewing the efficiencies and effectiveness of models and algorithms developed to maximize revenue. Mentors and guides a team of commercial system officers.

Master's Degree (2+ years) Master's Degree in Engineering/Finance/Statistics/Accounting/Economics/Mathematics Fluent in English Analytical experience Knowledge of SQL/Oracle/Access/Statistical tools Years with qualifications: 3 - 5 years