Quality Control Technician

Position Summary

The Quality Control (QC) Technician is responsible for ensuring Calbee’s food products meet established food safety and quality standards through routine testing, inspection, and documentation. Working under the direction of the Quality Supervisor and Quality Management, this role monitors production processes, evaluates in- process and finished products, and identifies and communicates quality concerns.

The QC Technician must demonstrate attention to detail, integrity, and sound judgment while working collaboratively with Production and other departments to maintain a safe, consistent, and high-quality product.

Responsibilities

Perform physical inspections, analytical testing, and sensory evaluations of in-process and finished products to verify compliance with Calbee’s food safety and quality standards. Conduct quality control checks, including seal integrity, date code verification, metal detection monitoring, weight checks, and label accuracy.

Maintain an active presence on the production floor to monitor product quality and compliance with Good Manufacturing Practices (GMPs), housekeeping standards, and company procedures. Identify , document, and promptly communicate food safety concerns, quality issues, and nonconforming products. Place affected products on hold in accordance with established procedures and support the review and assessment of quality and food safety concerns.

Provide feedback and support corrective actions when nonconformance issues are identified. Conduct preoperational inspections of equipment and processing areas at the start of shifts and during line changeovers. Perform sanitation verification and environmental testing, including ATP and allergen testing. Collect, organize, and maintain retain samples for shelf-life evaluation.

Calibrate and maintain laboratory equipment according to established schedules and accurately document calibration activities. Complete inspection records, test results, and other required documentation accurately, truthfully, and in real time. Comply with applicable SQF requirements, food safety policies, quality standards, GMPs, and company procedures.

Support smooth shift transitions through clear verbal and written handoffs. Assist in training new QC Technicians on testing procedures, production-line inspections, and documentation requirements. Comply with all applicable SQF requirements, food safety policies, quality standards, GMPs, and Standard Operating Procedures (SOPs) relevant to the position.

Perform additional duties as assigned by Quality Management.

Qualifications

Minimum of one year of quality control, quality assurance, or food safety experience in a food manufacturing environment required; two or more years preferred. High school diploma or equivalent required. Hands-on experience performing product inspections, quality testing, and documentation in a production environment.

Working knowledge of GMPs, Hazard Analysis and Critical Control Points (HACCP), and food safety and quality systems. Familiarity with Safe Quality Food (SQF) requirements preferred. Experience with ATP and allergen testing, product sampling, and laboratory equipment calibration preferred. Strong attention to detail, analytical skills, and sound judgment when evaluating results and identifying concerns.

Ability to read, understand, and follow documented protocols and SOPs. Strong verbal and written communication skills, including the ability to communicate findings and provide clear shift handoffs. Self-motivated and able to work independently with minimal supervision while contributing to a team. Commitment to integrity, professionalism, accurate documentation, and reliable attendance.

Ability to work flexible hours, including occasional weekends, overtime, and holidays based on production needs. Ability to lift and carry up to 25 pounds and perform activities such as reaching, stooping, and climbing stairs. #LI-DNI Calbee North America is an equal opportunity employer dedicated to a policy of non-discrimination in employment on the basis of race, color, age, sex , religion, national origin, disability, veteran status, citizenship, ancestry, genetic information, sexual orientation, gender identity, marital or familial status or any other legally protected status.