Patient Call Center Scheduler - Weekends

Job Details: Job Location: Persante Headquarters

• Mount Laurel, NJ, Position Type: Part Time, Salary Range: $18.00 - $19.00Hourly, Job Shift: Day, Position Summary The Patient Care Coordinator supports high-quality patient care by serving as a liaison between patients, physician practices, hospitals, support services, and payors. This role is responsible for coordinating sleep study scheduling, documentation, and communication to ensure accurate workflows, regulatory compliance, and a positive patient experience. Persante Health Care is hiring three part-time Patient Care Coordinators for weekend coverage. Schedule: Saturday and Sunday Hours: 16 hours per week Available Shifts: 8:00 AM - 4:30 PM 11:30 AM - 8:00 PM Essential Duties and Responsibilities Patient Coordination and Scheduling Receive and enter sleep study orders into designated systems, ensuring medical necessity aligns with documented symptoms and physician orders Schedule patients for sleep studies in a timely manner and in accordance with company policy Obtain and verify demographic and medical information during the scheduling process Inform, educate, and respond to patient and physician questions regarding the sleep study process Communication and Documentation Communicate information received from patients, physician offices, and hospitals to appropriate internal teams Review and verify source materials to ensure accuracy and completeness in accordance with Medicare and payer standards Follow up to correct or complete missing or inaccurate information as needed Compliance and Operational Support Perform duties in compliance with HIPAA guidelines and company policies Support cross-training initiatives, including coverage of other Patient Care Coordinator functions such as Medical Records, as assigned Perform additional operational tasks to support departmental workflows as needed Required Qualifications Minimum of 2–4 years of experience in a customer service role Prior experience in a healthcare setting or healthcare-related organization required Strong organizational skills and attention to detail Ability to work effectively in a fast-paced environment Effective verbal and written communication skills Preferred Qualifications Experience supporting sleep medicine or diagnostic services Bilingual (Spanish) proficiency Physical and Work Requirements Ability to sit for extended periods and perform repetitive computer-based tasks. Ability to communicate effectively by phone and electronic systems. Ability to work standard business hours in an in-person office environment. : Required Qualifications Minimum of 2–4 years of experience in a customer service role Prior experience in a healthcare setting or healthcare-related organization required Strong organizational skills and attention to detail Ability to work effectively in a fast-paced environment Effective verbal and written communication skills Preferred Qualifications Experience supporting sleep medicine or diagnostic services Bilingual (Spanish) proficiency Physical and Work Requirements Ability to sit for extended periods and perform repetitive computer-based tasks. Ability to communicate effectively by phone and electronic systems. Ability to work standard business hours in an in-person office environment. Employment Details (Role-Specific) Pay Rate / Salary Range: $18.00-$19.00 per hour Job Type: Part-time Schedule: Weekend Business Hours / As scheduled based operational needs Work Location: Remote Equal Opportunity Employer Persante Health Care is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.