VP Head of Client Onboarding

Leads high-impact, cross-functional initiatives that improve how the Bank onboards and serves its clients, from initial relationship discussions through account opening, activation, digital and treasury adoption, and ongoing servicing. This position redesigns processes and supporting technology to reduce client and employee friction, improve consistency and data quality, and allow the Bank to scale.

This is a strategic leadership role focused on solving root causes and driving initiatives to completion rather than performing routine day-to-day operational work.