Food & Beverage Team Leader - Holiday Inn Express Hyderabad Hitec City

Key Responsibilities

1. Operations Supervision Oversee daily restaurant and service operations Ensure smooth service during breakfast, lunch, and dinner periods Monitor table setup, cleanliness, and service standards
2. Guest Service Ensure excellent guest service and satisfaction at all times Handle guest complaints and special requests professionally Engage with guests to enhance dining experience
3. Team Management Supervise, train, and motivate F&B associates Conduct daily briefings and assign duties Monitor team performance and grooming standards
4. Service Standards Ensure adherence to IHG / Holiday Inn Express SOPs Maintain hygiene, sanitation, and food safety standards Ensure proper service etiquette and sequence of service
5. Coordination Coordinate with kitchen team for timely food service Work with housekeeping and engineering for maintenance and cleanliness Ensure proper communication between departments
6. Inventory & Control Monitor stock levels of food, beverages, and service equipment Minimize wastage and control costs Assist in ordering and inventory management Key Skills & Competencies: Strong leadership and team management skills Good communication and interpersonal abilities Customer-focused approach Knowledge of food service operations and hygiene standards Qualifications: Graduate / Diploma in Hotel Management preferred 2–5 years of experience in F&B service Prior supervisory experience preferred