Customer Service Specialist

Customer Service Specialist We are looking for a Customer Service Specialist for our subsidiary PERI Greece in Koropi to ensure an outstanding customer experience and support the efficient execution of projects.

What you'll do

Manage customer orders, returns, and related transactions within PERI systems Process customer returns, including damage reports, repair charges, and scrap billing Coordinate with Sales and Project Managers regarding equipment exchanges and project requirements Schedule and process deliveries and returns in PERI systems Coordinate file clean-up and contract closure activities in collaboration with Sales and Project Managers Arrange transportation bookings and related documentation in PERI systems Follow up on backorders and pending deliveries to ensure timely customer service Maintain accurate customer and project records while ensuring compliance with company procedures What your benefits will be: Stable and friendly working environment within an international company Continuous training and professional development opportunities Private health insurance coverage Annual financial benefit via UP Hellas during Easter and Christmas Annual bonus of up to 4 monthly salaries, based on target achievement What you'll need to be successful: Previous experience in Customer Service, Order Management or a similar role Very good command of the Greek and English language, both written and spoken Good knowledge of Microsoft Office applications (ERP experience will be considered an asset) Knowledge of the construction industry will be considered an advantage Customer-oriented mindset with a strong service attitude Strong communication and interpersonal skills Ability to work in a structured and organized Ability to prioritize tasks and manage multiple activities simultaneously Team player with a collaborative and solution-oriented approach Join Our Team Join PERI Greece and become part of a dynamic team dedicated to delivering excellent customer service and supporting some of the most challenging construction projects in the market.

Apply online peri.com/career PERI Group Formwork Scaffolding Engineering Recruiting Team