Product Manager Graduate (Sales and Operations Management Platform) - 2027 Start

The Client Incentive team builds the global incentive platform powering billions of dollars of advertising incentives across TikTok’s worldwide advertising business.

Our products enable policy design, incentive configuration, customer enrollment, execution tracking, settlement, governance, and customer transparency for advertisers and agencies across multiple regions. As AI reshapes enterprise software, we are building the next generation of intelligent incentive systems that help users understand policies, diagnose issues, automate operations, and make complex incentive programs more transparent and scalable.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

• Build products that support the end-to-end incentive lifecycle, including policy configuration, enrollment, execution, settlement, and reporting.
• Analyze complex business workflows and identify opportunities to improve automation, usability, and operational efficiency.
• Work with cross-functional teams to define product requirements and drive product execution from concept to launch.
• Leverage AI technologies, including LLMs and workflow automation, to improve policy understanding, issue diagnosis, and operational productivity.
• Use data to identify customer pain points, measure product impact, and prioritize product investments.
• Partner with global stakeholders across North America, Europe, APAC, and LATAM to deliver scalable platform capabilities.

Qualifications

Minimum Qualifications

• Individuals who are completing or have recently completed a Bachelor's degree in computer science or a related discipline.
• Strong analytical and structured problem-solving skills.
• Excellent communication skills with the ability to collaborate across technical and business teams.
• Comfortable working with data and ambiguity in a fast-paced environment.
• Passion for building products that improve operational efficiency and customer experience.
• Proficiency in Chinese and English is required to collaborate with global partners, including Engineering teams based in Mandarin-speaking regions. These interactions include leading and participating in meetings that are conducted in Chinese as well as corresponding in chat or emails.