Banquet Captain

Job Details: Job Location: Marriott Short Pump, Glen Allen, VA

• Glen Allen, VA, Salary Range: $18.00 - $22.00Hourly, NOW HIRING! BANQUET CAPTAIN Lead Exceptional Events. Deliver Outstanding Service. Are you a hospitality professional who enjoys leading teams, coordinating events, and creating memorable guest experiences? Join our team as a Banquet Captain and play a key role in executing weddings, conferences, galas, and special events with excellence.

WHAT YOU'LL DO

Event Leadership Coordinate banquet setup, execution, and breakdown Lead banquet service teams during events Conduct pre-function staff meetings Prepare server assignments and service plans Direct service timing and event flow Communicate updates and changes throughout events Guest Service Serve as the primary contact for event hosts Resolve guest concerns quickly and professionally Ensure exceptional service throughout all functions Maintain guest confidentiality at all times Event Operations Inspect banquet rooms for cleanliness and proper setup Ensure tables, equipment, and service stations meet hotel standards Review event details, attendance numbers, VIP guests, and special requests Coordinate with culinary and banquet management teams Oversee final room breakdown and cleanup Team Collaboration Support banquet staff to ensure seamless service Work closely with chefs, managers, and hotel departments Communicate service needs and operational requirements effectively Maintain compliance with brand standards and operating procedures WHY JOIN OUR TEAM?

Leadership opportunity in hospitality and events Dynamic and engaging work environment Opportunity to oversee weddings, meetings, and special events Work with a dedicated team committed to exceptional guest service Career growth opportunities within hotel operations APPLY TODAY BANQUET CAPTAIN Lead the Team. Deliver Excellence.

Create Memorable Events. Join a hospitality team where your leadership, attention to detail, and commitment to guest satisfaction make a lasting impact every day.Qualifications: Education High School Diploma, GED, or equivalent experience Experience 1-2 years of banquet or food and beverage experience preferred Minimum 1 year of leadership experience Alcohol Awareness Certification preferred Experience with POS systems preferred Microsoft Office experience preferred Skills Strong leadership and organizational abilities Excellent written and verbal communication skills Strong guest service focus Ability to work efficiently in a fast-paced environment Minimum age of 21 years to serve alcoholic beverages PHYSICAL REQUIREMENTS Carry banquet trays weighing approximately 20 pounds Lift and transport up to 50 pounds Push and pull carts and equipment up to 150 pounds Stand and walk for extended periods Perform frequent physical movement throughout event spaces Work indoors and outdoors in varying temperatures and noise levels