MIS Technician

POSITION SUMMARY

The technician will work with faculty, staff, and students to resolve technology related issues including but not limited to: hardware, software, application, and network connectivity. They will assist in planning and facilitation of faculty and staff professional development with respect to the use of technology and technology integration into the classroom.

Ability and desire to work with teachers one-on-one, and in groups, to integrate technology into their classroom and lesson plans. Ability to troubleshoot and diagnose problems and then develop appropriate solutions while demonstrating strong communication, interpersonal, customer service and analytic skills. Excellent time management and organizational skills are required.

Knowledge of Windows, Mac, and IOS operating systems, as well as laptop and computer hardware repair. Associate’s degree or equivalent experience required. ESSENTIAL JOB FUNCTIONS: Deploy, repair, and maintain computers, laptops and tablet devices Provide Faculty and staff technology related professional development Application installation, support & training Basic trouble shooting of network login and connectivity issues Update the helpdesk database daily Assist in inventory control All other duties as assigned