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Empire Southwest

159 open roles

Learning and Development Specialist

$70k to $120k

Mesa, AZ, United StatesPosted Oct 28, 2026

Against the Mesa typical range

Job description

JOB DETAILS: Shift 1st/Day Shift Location In Classroom Schedule To be provided by leader Salary Range $70,379 - $119,855 Annually JOB SUMMARY: Ready to work with a great team to influence learning and culture as a trainer? In this role you will design and deliver high-impact people skills training across a multi-generational workforce spanning three states in one of Caterpillar’s top dealerships in North America, Empire Southwest (Construction, Mining, Power Systems, Rental, Technical Shops, and more).

You’ll blend strong facilitation to create engaging, learner-centered experiences rooted in modern adult learning and microlearning strategies. You’ll elevate people skills capability, improve learning transfer and ROI, and help us shape the future of L&D across the organization. You’ll partner with our team to enhance employee performance.

Your work will directly influence the employee experience and organizational success. Success in this role requires independence, adaptability, and a willingness to travel, along with the ability to thrive in a fast-paced, collaborative team. Above all, you’ll model Empire’s core values—safety, teamwork, astonishment, integrity, respect, stewardship, and excellence—while bringing a proactive, solutions-focused mindset and passion for continuous improvement.

ESSENTIAL FUNCTIONS

Promote all aspects of Learning and Development with specific focus on Business Professional, Management and Leadership Development. Administer training plans, procedures and programs that address the organization’s training needs. Will be required to attend “Train the Trainer” courses for certification on specific subject matter.

Maintain knowledge and understanding of Empire's business and anticipates future learning and development needs based on business realities and organizational shifts, making recommendations for changes needed. Evaluate existing courses on an on-going basis, ensuring continuous improvement and business relevance. Build and foster relationships with Caterpillar and external client contacts incorporating their inputs into course materials, as appropriate.

Drive change management and business cultural transformation efforts to promote a learning environment within the organization. Build and foster relationships with Empire workforce, with whom the position relies upon to be successful. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.

Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Travel to outlying locations (Arizona and Nevada) on a monthly basis - 75% travel. Perform other duties as assigned by Leadership. Work within and promote corporate values.

KNOWLEDGE SKILLS AND ABILITIES : Functional expertise in assessment, evaluation, and training needs analysis, organization systems, and internal consulting. Knowledgeable in Adult Learning Theory; conducts trend research for best practices. Strong negotiation skills and project management experience. Skilled at making clear and persuasive presentations.

Builds credibility quickly with all levels of the organization. Ability to work in and manage ambiguity, deal with issues or problems, work independently, drive for results and stay focused to accomplish objectives with a sense of urgency. Ability to think strategically and systemically. Ability to be flexible, creative and can grasp complex concepts and execute ideas.

Motivated by challenges. Excellent written and spoken communication skills with individuals or in small or large groups. Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment. Ability to maintain consistent attendance.

EDUCATION AND EXPERIENCE

High school diploma or General Education Degree (GED) required. Bachelor’s degree in Business or related field preferred; or equivalent years of experience specializing in Human Resources, Training or Organizational Development. Minimum of 5 years’ experience in a corporate learning function managing the analysis, design, development, implementation and evaluation of learning and development programs.

Experience with instructional design preferred. Bi-lingual in Spanish a plus. Valid driver’s license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.

The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.

Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here: Know Your Rights” Poster .

The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us greatjobs@empire-cat.

com and let us know the nature of your request and your contact information. Empire Southwest is an EEO employer. Safety

  • Respect
  • Integrity
  • Teamwork
  • Excellence
  • Stewardship
  • Astonishment

Description copied from Empire Southwest's careers page. Read the full posting before you apply.

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