Senior Commercial Loan Operations Officer

Job Details: Job Location: Oregon City

• Oregon City, OR, Salary Range: $98400.00 - $135300.00Salary, Grow with Purpose at Rivermark Rivermark Community Credit Union is a local, not-for-profit financial cooperative serving communities across Oregon and Washington. As a member-owned organization, we help people build stronger financial futures through better rates, lower fees, and personalized financial solutions. Our purpose is simple: we transform lives and communities together. That same commitment extends to our employees. We’ve built a culture where people feel valued, supported, and empowered to grow. We celebrate diverse experiences and perspectives and strive to create an environment where everyone feels a genuine sense of belonging and can show up as their authentic self. Build your career where you belong and help strengthen the communities you call home. At Rivermark, you'll grow with purpose, support your neighbors, and be part of something bigger.

About the Role

As our Senior Commercial Loan Operations Officer, you’ll own Rivermark’s commercial loan operations function, making sure commercial real estate, term, SBA, and line-of-credit loans are documented, closed, boarded, and serviced accurately and in full compliance. You’ll serve as the final pre-funding control point and the subject-matter expert for loan documentation and operations compliance, leading audit and exam readiness and partnering with lenders, credit, compliance, and outside providers like title companies and attorneys.

This is a high-impact role with room to shape the future. Beyond running a scalable, well-controlled operation, you’ll partner with executive leadership to stand up a brand-new treasury management function, from readiness assessment and vendor selection to the operational and compliance framework behind it. If you’re a commercial lending operations expert who loves building strong processes and driving things forward, we’d love to meet you.

What You’ll Do Own the commercial loan operations function, with accountability for compliance and quality from origination through servicing, including the procedures, workflows, and internal controls that govern it Oversee preparation of accurate, timely loan documents across commercial real estate, term loans, lines of credit, SBA loans, business Visa cards, and letters of credit Own the commercial loan closing process and post-closing collateral and compliance monitoring, stepping in on escalated or complex issues Ensure executed loan files are complete, imaged, and audit-ready, and that collateral stays perfected through UCC filings, title tracking, insurance, flood compliance, and exception clearing Serve as the subject-matter expert for documentation and operations compliance, leading preparation for examinations and audits and remediating findings Monitor the loan pipeline and post-closing exceptions, and develop and report operational metrics such as turnaround times, exception rates, and quality control results Manage relationships and service levels with third-party providers, including title companies, attorneys, appraisal management companies, and environmental vendors Establish and administer the commercial loan quality assurance program, including pre- and post-closing testing, root-cause analysis, and corrective action tracking Oversee maturity management, renewals, and change-in-terms documents, and ensure the integrity of loan servicing and accounting for the portfolio Partner with leadership to launch a treasury management function, including readiness assessment, product roadmap, vendor exploration, and product testing Design the operational and risk framework for treasury services, covering onboarding, ACH and wire exposure limits, fraud controls, and compliance with Nacha Operating Rules and applicable regulations : What You’ll Bring Bachelor’s degree, or an equivalent combination of education and experience A minimum of five years of experience in commercial loan documentation, operations, or loan processing within a financial institution A minimum of three years of treasury management experience within a financial institution Professional certification in commercial lending, loan operations, treasury management, or regulatory compliance preferred Thorough knowledge of loan documentation, closing, and underwriting for commercial products, including commercial real estate, C&I term loans, lines of credit, and SBA 7(a) and 504 loans Ability to interpret legal documentation and regulatory requirements, and working knowledge of regulations such as NCUA Part 723, BSA/AML and Beneficial Ownership, the Flood Disaster Protection Act, and SBA Standard Operating Procedures Knowledge of secured transactions and collateral perfection, including UCC Article 9 filings, title and escrow, and vehicle title requirements Demonstrated ability to design procedures, internal controls, and quality control programs and to support exams and audits Strong analytical and reporting skills, including operational metrics and general ledger reconciliation, with advanced Microsoft Excel proficiency Working knowledge of treasury management products such as ACH origination, wire transfers, positive pay, remote deposit capture, and online business banking, along with the related risk and regulatory requirements (Nacha Operating Rules, UCC Article 4A, Regulation CC, OFAC) Process improvement and project management skills, including implementing or enhancing loan origination, core, or document management systems