Senior Manager, Claims - GAP, Customer Service & Administration

Smart AutoCare is the brand name for the vehicle service contract operations and the warranty, F&I and reinsurance solutions of the subsidiaries of Fortegra Warranty Holdings, LLC, a Fortegra company.

The Senior Manager, Claims – GAP, Customer Service & Administration is the senior operational leader accountable for people, staffing, service delivery, and performance across GAP Claims, Customer Service, and Claims Administration. This position leads through managers and supervisors, setting clear expectations, building leadership capability, and creating a culture of coaching, accountability, employee engagement, and continuous improvement.