Crisis Specialist

Crisis Specialist Location: Princess Anne, MD Salary: $20.00/hour Schedule Friday: 8:30 AM - 8:30 PM Saturday: 8:30 PM - 8:30 AM Sunday: 8:30 PM - 8:30 AM Join the Health. Port Team! Health. Port is actively seeking a dedicated Residential Crisis Specialist to support our mission of strengthening community mental health.

In this role, you will work closely with clients experiencing urgent behavioral health needs and help connect them to the appropriate treatment and support resources. The role facilitates crisis services in a residential setting with overnight and weekend shifts available.

Position Summary

The Crisis Specialist plays a key role in providing immediate response, stabilization, and follow-up coordination for individuals experiencing a mental health crisis. This position helps ensure client safety, supports crisis planning, and maintains a strong network of community partners.

Key Responsibilities

Maintain confidentiality at all times and adhere to HIPAA, CARF standards, and Maryland State Regulations. Implement Crisis Stabilization Plans in collaboration with the treatment team. Conduct triage for emergency mental health calls as part of the agency's on-call system. Provide immediate crisis intervention, support, and assessment to individuals in crisis.

Complete all documentation and required reports accurately and on time.

Qualifications

High School Diploma or equivalent. Experience working with individuals with behavioral health issues. Current CPR and First Aid certification. Valid driver's license with a safe driving record. Formal training or significant experience with crisis intervention, conflict resolution, and de-escalation strategies. Authority Position reports to Crisis Team Leader.

Schedules and additional duties are subject to change in accordance with program and member needs and will be assigned by the Crisis Team Leader. Classification, Salary, and Benefits Regular, full- or part-time position; non-exempt from overtime; salary arranged by letter of appointment. Why Work for Health. Port? Health.

Port is a Certified Community Behavioral Health Center offering outpatient therapy, substance use services, and primary care. Our mission is to cultivate an organically developmental, evidence-based culture that supports community wellness. We offer: Competitive pay Tuition assistance 401(k) with 3% employer contribution + 2% match Comprehensive benefits package Professional growth in a supportive environment Learn more at healthport.

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