Project Support Coordinator

About the role

Coordinate and track jobs assigned to the SMEs. Follow up with technicians, contractors and internal teams to ensure jobs stay on track. Manage scheduling and outstanding actions. Maintain visibility of open jobs, priorities and deadlines. Ensure the required information is available before work commences. Keep SMEs updated on progress and escalate delays or blockers.

Support coordination of deployments, site activity and technical work. Maintain accurate documentation and job trackers. Identify opportunities to improve processes and workflows. Provide general administrative support to the SME team. Key prerequisites: Strong organisational and time-management skills. Excellent communication and follow-up skills.

High attention to detail. Ability to manage multiple priorities and work independently. Comfortable working across technical, operational and customer-facing teams. Experience in coordination, administration, field service or project support would be advantageous. QSR, technology or field-service experience would be a bonus, but is not essential.

About DTIQ Technologies, Inc DTiQ is the world's leading provider of intelligent video-based surveillance and loss prevention services. With over 20 years of service, enhancing over 8 million consumer experiences daily; DTiQ has over 45,000 customers including corporations and/or franchisees such as Burger King, KFC, and McDonald's to name a few.

If you are interested in technology, loss prevention, or hospitality, advance your career at DTiQ! We're always seeking smart, talented, and driven individuals to work in our fun and fast-paced environment.