AI Engineer

We’re more than a single-source IT provider -- we help companies, schools, and cities build smarter and safer communities with exciting AI, cloud, IoT, and cyber-physical security solutions. Join a dynamic team of passionate professionals dedicated to tackling challenges and fostering continuous learning in an environment that values innovation and collaboration.

At Claro, a globally recognized leader and Certified Great Place to Work, your personal and professional growth takes center stage. We foster a culture of excellence, diversity, and continuous learning, empowering individuals with a growth mindset to shape the future of IT solutions. The AI Engineer is responsible for building and deploying AI agents (Microsoft Copilot and Claude) and private retrieval-augmented generation (RAG) applications.

The AI Engineer possesses deep expertise in private retrieval-augmented generation (RAG) architectures, including data ingestion, embeddings, retrieval, grounding, evaluation, and secure deployment of enterprise AI solutions.

What you will do

• Design, build, and deploy AI agents using Microsoft Copilot Studio and Claude (Anthropic) for enterprise use cases
• Architect and implement private retrieval-augmented generation (RAG) applications using vector databases (e.g., Pinecone, Weaviate, Azure AI Search, Chroma) — covering ingestion, chunking, embeddings, retrieval, grounding, and evaluation
• Ensure private RAG deployments meet enterprise requirements for data isolation, security, and governance
• Partner with business, data, and product teams to translate requirements into working AI agent and RAG solutions
• Manage the underlying data layer — databases and pipelines — that supports agents and RAG applications
• Design and implement AI-enabled business processes from discovery and solution design through integration, testing, deployment, monitoring, and continuous improvement.
• Where relevant, contribute to automation (RPA), machine learning, and front-end delivery workstreams
• Support enterprise AI governance initiatives by integrating AI solutions with internal systems, external platforms, APIs, workflow engines, data sources, and business applications to enable end-to-end business processes.
• Bachelor's degree in Information Technology, Computer Science, or a related field. Required - 3-5 years of AI agent development: Experience designing, building, and deploying AI agents using enterprise AI platforms such as Microsoft Copilot Studio and Claude (Anthropic). Experience with both platforms preferred. Required - 3-5 years of Private RAG Architecture: Hands-on experience developing retrieval-augmented generation (RAG) applications, including vector databases, embeddings, chunking strategies, retrieval optimization, evaluation frameworks, and secure deployment patterns. Required - 4-6 years of Data Engineering: Experience in database management and data engineering. Required - 3-5 years of Agent Orchestration: Experience designing multi-step, tool-enabled, and workflow-driven agents that interact with APIs, enterprise systems, knowledge bases, and approval workflows. Required - 3-5 years of Integration Engineering: Experience with REST APIs, webhooks, middleware, authentication protocols, and enterprise application integrations. Preferred - 2-4 years of experience with AI/ML concepts, Generative AI technologies, prompt engineering, and evaluation methodologies. Preferred - 3-5 years of experience implementing evaluation frameworks, observability tools, monitoring solutions, guardrails, and feedback mechanisms to assess AI solution quality, reliability, security, and business impact. Required - 3-5 years of strong Python development experience, including API integrations, automation, testing, data processing, and AI application development. Required - 3-5 years of experience with software development lifecycle practices, including Git, CI/CD, automated testing, DevOps methodologies, enterprise security controls, identity management, RBAC, secrets management, and secure deployment practices. Required - 2-4 years of experience deploying AI solutions in Azure cloud environments, including Azure AI Foundry, Azure AI Search, Azure OpenAI, Azure Functions, and related services. Preferred - 2–3 years of experience with Microsoft Power Platform solutions, including Power Automate, Power Apps, and workflow automation. Preferred - 2-3 years of experience developing web-based user interfaces using Angular, React, or similar frameworks. Preferred - 2-4 years of experience with AI orchestration and agent frameworks such as Semantic Kernel, Lang. Graph, Lang. Chain, MCP, or similar technologies. Preferred
• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision - 16 Holidays, 15 days PTO, 7 sick days - 401k with a match and tuition reimbursement The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. Company is an Equal Employment Opportunity (EEO) employer. Why Join Claro? We're excited about the possibility of working together. At Claro, you'll join a collaborative team that values innovation, professional growth, and diverse perspectives. In addition to a rewarding career, we offer:
• Professional development and career growth opportunities
• An inclusive culture that celebrates teamwork, success, and diversity
• Comprehensive medical, dental, and vision coverage
• Generous paid time off, including: - 16 company holidays - 15 days of Paid Time Off (PTO) - 7 sick days annually - 401(k) plan with company match
• Tuition reimbursement programs Compensation The anticipated base salary range for this position is listed in the job posting. Individual compensation is determined based on factors such as location, experience, skills, qualifications, business needs, and the scope of the role. Equal Employment Opportunity Claro Enterprise Solutions is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.