Business Analyst

Job Title: Sales Excellence Role Summary The Sales Excellence / Program Manager is responsible for driving sales performance through strategic programs, process optimization, governance, and cross-functional coordination. This role ensures consistent execution of sales initiatives, enhances productivity, and supports leadership with insights, metrics, and continuous improvement frameworks.

Key Responsibilities

Sales Strategy & Enablement Drive sales productivity through standardized processes, best practices, and tools Partner with Sales Leadership to operationalize sales strategies and initiatives Program & Stakeholder Management Manage end-to-end sales programs, including planning, execution, tracking, and reporting Coordinate with cross-functional teams (Sales, Marketing, Operations, Finance, HR) to ensure alignment Act as a central point of contact for sales-related transformation initiatives Performance Management & Analytics Create dashboards, and performance metrics Analyze sales data to identify gaps, risks, and improvement opportunities Provide regular performance insights and recommendations to senior leadership Process Optimization & Governance Establish governance models for sales processes, pipeline management, and forecasting Drive adoption of CRM tools and sales methodologies Ensure compliance with sales policies, SOPs, and operational standards Continuous Improvement Lead initiatives focused on automation, efficiency, and scalability Benchmark best practices and implement industry-leading sales excellence standards