HR Assistant

Williams College invites applications for an HR Assistant to join our collaborative and dedicated Human Resources team. Reporting directly to the HR Generalist & Operations Manager, you will serve as a welcoming first point of contact for our department and a key ambassador to the campus community. In this role, you’ll provide vital administrative support with a primary emphasis on delivering superb, empathetic customer service to faculty, staff, students, and visitors.

We are seeking a welcoming, detail-oriented professional who thrives in a collaborative environment and shares our commitment to fostering an inclusive campus community.

Responsibilities

Serve as the primary point of contact for the department in person and via phone, email, and chat. Greeting and welcoming staff, faculty, students, retirees, applicants, and visitors to the HR Department and assisting applicants with inquiries and updates. Provide general administrative support, including purchasing card (p-card) reconciliation, invoice processing, managing office supply inventory, distributing mail, and providing social media and event support.

Manage document verification for Form I-9 compliance across all new staff, faculty, temporary employees, and students; follow up on outstanding forms to ensure completion within deadlines. Process & track employee tuition reimbursement benefit payments. Partner with the benefits team to plan, coordinate, and execute seasonal campus fitness classes, including schedules, registration, and participant communications.

Requirements

An Associate’s degree and at least 2 years of relevant experience required, or an equivalent combination of education and experience Ability to manage multiple competing priorities, handle frequent interruptions, and maintain attention to detail under tight deadlines. Strong interpersonal skills with a commitment to providing empathetic, high-level customer service to diverse constituencies (students, faculty, staff, and visitors).

Proficiency with standard office technology, computers, and digital administrative tools. Experience handling sensitive information with strict discretion and confidentiality.

Preferred Qualifications

Prior experience with office administration/reception/customer service is strongly preferred This position requires fully in-person work. Remote work arrangements will not be available at this time. Hours are mainly 8:30am to 5:00pm, with some flexibility Application review will begin on November 30, 2026 .

Pay range

is from $24.00 to $26.00 per hour, commensurate with experience. A cover letter is required in order for your application to be considered. In your letter, please address your interest in this particular position and the strengths you would bring to the HR department in this role. Applicants should highlight relevant experience with prior office reception/customer service.

Please attach your cover letter as a separate document in your application. This full-time, year-round position is eligible for Williams College’s robust benefits package designed to support you in your work and overall health and wellness. Williams invests in our employees, offering comprehensive health insurance with coverage starting your first day of work, robust retirement plan contributions, tuition reimbursement, professional development opportunities, paid leave, access to gym facilities, discounts with local vendors and more.

Please visit careers.williams.edu to apply. ALL employees must have completed an I-9 BEFORE they can begin work. Employment at Williams is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check, and education when applicable. Decisions regarding appointments, promotions, and conditions of employment comply with applicable federal or state law prohibiting discrimination based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Beyond meeting fully its legal obligations for non-discrimination, Williams College is committed to building a diverse and inclusive community where members from all backgrounds can live, learn and thrive.

As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process please feel free to contact us via phone at (413) 597-2681 or email at [email protected] .