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Seller Acquisition - Fulfilled by Shopee, Business Development
Job description
Proactive and aggressive conduct outbound activities to get new sellers to join FBS. Build trust and long-term relationships with sellers through regular check-ins, performance reviews, and proactive communication. Proactive identifying opportunities for order growth and prevent churn. Monitor account health metrics such as order volume trends, SLAs, and satisfaction scores.
Collaborate with operations, warehouse, customer support, and product teams to resolve issues and optimize service levels. Bachelor degree in any field, coupled with at least 1+ years of working experience. Hands on experience in managing brands and key accounts; experience in e-commerce or enabler industry would be an added advantage.
Strong analytical and communication skills. Proficiency in Microsoft Excel is required. Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly. Team player with an aptitude for work and the drive to constantly outperform your KPIs. Proficient in English and Indonesian to communicate with our internal and external stakeholders.
Description copied from Shopee's careers page. Read the full posting before you apply.
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