Customer Service and Scheduling Coordinator

Title: Customer Service and Scheduling Coordinator Are you passionate about providing outstanding customer service in a friendly, fast-paced environment? We are seeking a friendly, organized, and detailed individual to join our team as a Customer Service and Scheduling Coordinator. We are Forest Orthodontics & Pediatric Dentistry, and we don’t just give our patients amazing smiles, we give them confidence!

Dental experience is not a must for this role; your passion, enthusiasm, and willingness to be a team player is what we are looking for! Join us in our beautiful, state-of-the-art facility and let’s embark on this journey together!

Key Responsibilities

Greet and assist patients with a warm and welcoming demeanor. Manage incoming calls and inquiries, scheduling of appointments, and confirming patient visits. Assist with patient intake, registration, and check-in process. Ensure all patient information is up to date and accurate. Partner with the clinical team to optimize appointment scheduling and patient flow.

Foster a positive and inclusive work environment that reflects our family-focused and friendly culture. Handle patient inquiries, requests, and concerns, ensuring a high level of customer satisfaction.

Qualifications

Excellent communication and interpersonal skills with a strong focus on customer satisfaction Strong organizational skills and attention to detail Ability to multi-task and prioritize in a face-paced environment. Join our team and become a part of our mission to provide exceptional dental care while delivering an outstanding patient experience. Salary: $18-21/ Hour Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including health insurance and retirement plans.
• Professional development opportunities to enhance your skills and career growth.
• A supportive and collaborative work environment.
• The opportunity to make a positive impact on the smiles of patients of all ages! Forest Orthodontics & Pediatric Dentistry Lake Forest
• Gurnee