Marketing Manager, Lending & Credit Cards

About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals.

With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Marketing Manager, Lending and Credit Cards, owns the development and execution of integrated product marketing strategies that drive awareness, acquisition, adoption and retention across MCU’s consumer loan, real estate loan, and credit card portfolios.

This role is responsible for leading growth initiatives for personal, auto, home equity, and mortgage loans, and credit cards.

Responsibilities

Specific duties include, but are not limited to, the following: Product Growth & Profitability: Identify, build, execute, and measure campaigns to increase acquisition, utilization, retention and profitability of MCU’s lending products and services. Ensure all assigned products are effectively positioned and optimized.

Performance Management: Establish KPI and ROI goals and create reporting and dashboards for key initiatives. Leverage data to support marketing strategy and articulate compelling business cases and campaign briefs. Marketing Plans: Develop annual, quarterly, and campaign level marketing plans aligned with MCU’s core business objectives.

Create forward-thinking strategies and ideas to reach and grow new members using all owned Marketing channels. Audience Segmentation: Define target audiences and create specific messaging to highlight MCU’s value propositions, key benefits, and competitive differentiation. Cross-Functional Collaboration: Partner with Marketing, Product, Retail and other business leaders and vendors to proactively understand product goals, growth opportunities and member needs.

Strategy & Roadmap Input: Participate in Marketing strategy and planning discussions, contributing strategic input and hands on product marketing knowledge to help inform priorities. Product Expertise. Serve as a subject-matter expert for assigned products. Brand Management: Ensure all member and assigned product marketing strategies are aligned with MCU’s brand, mission and vision.

Budget & Reports: Manage day to day business as usual including budgeting, forecasting and monthly results reports Additional Responsibilities: Perform other related duties as requested and special projects as assigned.

Requirements

Bachelor’s degree in Marketing, Communications, Business or related field. Minimum 7 years of experience in consumer, real estate and credit card product marketing in the financial services industry. Proficiency in project management and product profitability. Demonstrated success in planning, organizing and producing high impact member and product marketing campaigns.

Ensure compliance with regulatory, legal and brand standards. Familiarity with project management software, preferably Asana, a plus. Excellent communications and writing skills. Support an execution culture centered around accountability, urgency and collaboration. Ability to work independently on multiple concurrent projects while maintaining exceptional attention to detail, meet deadlines and qualify standards.

Experience in managing outside vendors and agency service providers. Why you'll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday.

These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results

• We are passionate about winning. Agility
• We proactively anticipate, respond and pivot to ensure MCU wins. Integrity
• We operate with the highest ethical standards and highest degree of honesty. Belonging
• We cultivate a culture of inclusion and teamwork. Ownership
• We take personal responsibility and hold ourselves accountable for the results. Why You’ll Love Working Here: The pay range for this position is between $106,300-150,000 annually. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for a discretionary bonus, 401(k) with an 6% employer match per pay period.

Benefits

for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.