Server

Job Details: Job Location: San Pedro Fish Market Long Beach

• Long Beach, CA, Position Type: Full-Time/Part-Time, Salary Range: $16.90 - $17.90Hourly, Job Shift: Any, Job Category: Restaurant
• Food Service, PERKS: Medical, dental and vision health benefits 401(K) Retirement Paid sick & vacation time Discounted/Free employee real Family & Friends discounts POSITION SUMMARY At San Pedro Fish Market, a Server is expected to create a fun and enjoyable dining experience for each and every guest by providing timely and friendly service, and striving to exceed guest expectations. All position responsibilities must be performed in accordance with city, state, federal and Company policy. Compliance and Service:
• Provide guests with excellent service, offering your assistance whenever necessary.
• Maintain extensive knowledge of menu items, ingredients, plate presentation, specials and menu changes.
• Make food and beverage recommendations you genuinely feel your guests will enjoy.
• Enter accurate food and beverage orders into the point-of-sale system.
• Observe guest dining experience ensuring guests are satisfied and respond promptly and graciously to requests.
• Prepare final guest check and collect payment; process credit card charges or make correct change.
• Share the culture of Celebrating Food & Family with guests by learning the history and culture of the business.
• Adapt to changing guest volume levels with a sense of urgency.
• Maintain clean services areas.
• Assist other servers, bussers and bartenders when necessary.
• Perform opening, closing and side work ensuring that the opening and closing checklists are accurately and efficiently completed.
• Promptly address guest service issues and refer guests to management when necessary.
• Comply with all city, state, federal and Company food and beverage regulations, alcohol control policies, sanitation and safety policies. Promptly report violations or concerns to management. Follow city, state, federal, and Company guidelines for serving alcoholic beverages, without fail. Ask patrons for identification to validate age, and be vigilant about reporting (known or suspected) invalid ID’s to management. Do not serve anyone who cannot provide valid identification. Diligently watch for underage drinking. Do not overserve any guest. Immediately notify management if you have concerns about enforcing these regulations, if a guest is overly intoxicated, or any other issues.
• Other duties as assigned by management.Qualifications: MINIMUM EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION

AND CERTIFICATIONS

• High School Diploma or equivalent.
• 1+ year of casual dining experience as a server, host or busser.
• Bi-lingual (English/Spanish) highly preferred.
• Current Food Handler’s Card and LEAD Card. KNOWLEDGE, SKILLS, AND ABILITIES
• Ability to communicate professionally and effectively with others.
• Must be legally eligible to serve alcohol.
• Flexibility to work nights, weekends, holidays and overtime.
• Ability to read, write, and comprehend English.
• Ability to read, interpret, and understand an extensive variety of work-related instructions and documents pertaining to Company operations, safety, finance, HR, and payroll.
• Basic math skills and the ability to manage cash, process credit cards, and work the cash register.
• Basic computer skills, including Internet use, E-mail, and typing skills.
• Ability to use the Company’s timekeeping system and point of service system.
• Ability and willingness to learn and apply new work skill sets and concepts.
• Working knowledge of city, state, and federal hospitality laws and regulations.