Relationship Manager

As a Relationship Manager at RHB Bank Berhad, you will be responsible for building and maintaining strong relationships with a portfolio of clients, understanding their financial needs, and offering suitable banking products and services to achieve sales targets and enhance customer satisfaction. Responsibilities:** * Proactively manage and grow a portfolio of Corporate clients, identifying opportunities for cross-selling and upselling RHB's financial products and services.

• Develop and execute client retention strategies to foster long-term relationships and increase customer loyalty. * Conduct thorough financial needs analysis for clients, providing tailored advice and solutions across various banking products such as loans, deposits, investments, and insurance. * Prepare and present financial proposals, ensuring compliance with internal policies and external regulations.

• Collaborate with internal stakeholders, including product specialists, credit analysts, and operations teams, to deliver seamless and efficient client service. * Monitor market trends and competitor activities to identify new business opportunities and stay informed about industry best practices. * Achieve individual and team sales targets and key performance indicators (KPIs).

• Ensure all client interactions and transactions adhere to regulatory requirements and ethical standards. * Resolve client queries and complaints promptly and professionally, escalating issues when necessary. Qualifications:** * Bachelor's degree in Banking, Finance, Business Administration, or a related field. * Minimum of 3-5 years of experience in relationship management within the banking or financial services industry, preferably with exposure to Corporate clients.

• Proven track record of achieving sales targets and building strong client relationships. * In-depth knowledge of banking products and services, including loans, deposits, investments, and insurance. * Excellent communication, interpersonal, and presentation skills. * Strong analytical and problem-solving abilities. * Ability to work independently and as part of a team in a fast-paced environment.

• Possess relevant certifications if required for specific product offerings. * High level of integrity and strong commitment to customer service.