Shift Manager DD200

Do you run on coffee and good vibes? So do we! At Dunkin’, we’re all about speed, smiles, and sweet moments. We’re on the lookout for energetic, reliable, and friendly Shift Managers to help us serve up coffee, donuts, and a great customer experience, before most people hit snooze. As a Shift Manager, you’ll be the go-to leader on the floor-ensuring smooth operations, supporting team members, and delivering the top-tier service our guests expect.

You'll lead by example, inspire your crew, and help create a positive and efficient workplace every day.

Benefits

Career Advancement Opportunities Flexible Scheduling Recognition and Rewards Employee Discounts and Perks A fun, fast-paced work environment where you’re part of something bigger!

Position Summary

Lead, motivate, and coach team members to perform at their best Keep the restaurant clean, organized, and running efficiently Handle cash deposits and maintain accurate inventory records Assist with training new team members and ongoing development Jump in where needed-whether that’s at the register, the kitchen, or helping a guest Qualifications: High school diploma or equivalent required 2+ years of experience in a fast-paced restaurant environment Strong leadership and communication skills-you know how to keep a team motivated and focused Dependable and flexible, with the ability to work evenings, weekends, and holidays A commitment to providing exceptional guest service every single time This position operates in a restaurant environment.

Dunkin staff are frequently exposed to hot equipment, cleaning chemicals, and moderate noise levels. The role requires regular standing, bending, lifting, and reaching. We offer a welcoming and inclusive environment to our team members, job applicants, the guests we serve, and the communities we call home. HZCoffeegroup also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.