Banquet Captain

Club Location: Ocotillo Golf Club

• Chandler, AZ Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. ­The Banquet Captain at Ocotillo Golf Club oversees and coordinates all aspects of banquet and event operations. This role requires a detail-oriented, customer-focused professional with strong leadership skills and the ability to ensure seamless execution of events, from setup to breakdown.

Responsibilities

Plan and coordinate all aspects of banquet and event operations, ensuring the successful execution of each event. Collaborate with event planners, clients, and internal teams to understand event requirements and expectations. Supervise banquet staff, including servers, bartenders, and support staff. Provide clear instructions and guidance to ensure the team delivers exceptional service.

Oversee the setup and breakdown of banquet spaces, ensuring proper placement of tables, chairs, linens, and decorations. Conduct pre-event inspections to ensure all details are in place. Interact with clients and guests to ensure their needs are met and expectations exceeded. Address any issues or concerns promptly and professionally.

Train and mentor banquet staff on service standards, procedures, and customer interaction. Conduct pre-event briefings to communicate event details and expectations. Monitor the quality of food and beverage service to ensure it meets or exceeds standards. Address any service-related issues and implement improvements as needed.

Qualifications

Previous experience as a Banquet Captain or in a similar supervisory role in the hospitality industry. Strong organizational and multitasking skills. Excellent communication and interpersonal skills. Ability to work flexible hours, including evenings and weekends. Knowledge of food and beverage service and event planning.

Team Member Lifestyle Perks! Medical, mental health, dental, and vision insurance Life Insurance Accident & Critical Illness Insurance Pet Insurance Paid time off 401(k) plan and match Holiday pay Food & Beverage discounts throughout the portfolio Golf & Tennis benefits Employee assistance program Career Growth Flexible Schedules Development Opportunities Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.