Guest Services

Provide friendly, courteous service to patients, visitors, and team members. Prepare and serve coffee, pastries, and refreshments, including for meetings. Maintain a clean, organized, and welcoming work area. Monitor, replenish, and organize supplies and refreshments. Ensure equipment is clean, maintained, and functioning properly.

Assist patients and visitors as needed. Support light housekeeping duties and proper waste disposal. Provide coverage for Housekeeping or Lobby staff when needed. Maintain a professional appearance and participate in required training QUALIFICATIONS To perform this job successfully an individual must be patient in dealing with an elderly population and sympathetic to hearing or vision deficiencies.

Employee must be able to work effectively in a team environment. Must have excellent interpersonal and communication skills. Excellent listening skills.

EDUCATION

High school diploma or equivalent preferred. LANGUAGE SKILLS Fluent in English and Spanish preferred. SUMMARY The Guest Services Representative is a full-time position provides exceptional customer service by preparing and serving coffee and pastries and ensuring a warm, welcoming experience for all guests.