Patient Account Representative

Job Details: Level: Experienced, Job Location: Atlantic Medical Imaging

• Northfield
• Northfield, NJ, Position Type: Full Time, Education Level: High School, Salary Range: $19.30 - $23.30Hourly, Travel Percentage: None, Job Shift: Day, Job Category: Admin
• Clerical, AMI is seeking a Patient Accounts Representative (PAR) to join the team! This is a great opportunity to join a growing outpatient Radiology practice. AMI offers a generous compensation and benefits package including medical, prescription, dental, vision, flexible spending accounts, Paid Time Off (PTO), Paid Holidays, 401k and Profit sharing and the opportunity to work in an exciting and progressive outpatient practice. Offered rates increase based on years of work experience. The Patient Accounts Representative (PAR) is responsible for, but not limited to: Reviews patient orders in the scheduling system, verifies that all required clinical documentation is provided for authorization, and determines whether the orders require authorization. The PAR ensures that all necessary authorizations required by the patient’s health insurance are obtained before the scheduled appointment and coordinates with the patient, referring physician, and out practice’s billing department to secure the authorization. Communicates with patients, their insurance providers, and referring physicians’ offices to ensure that patients arrive for procedures with all necessary referral forms, pre-certifications, prior exam information, reports, and completed health history questionnaires. Confirms and cancels appointments as per Practice Policy. Accurately documents the authorization details, payer reference numbers, and the validy dates in the patient’s record and scheduling system. Monitors and manages pending authorizations to ensure timely approval and prevent appointment delays or denials. Assists in resolving claim denials related to missing or expired authorizations. Maintain current knowledge of payer-specific requirements and radiology authorization policies. Schedules procedures and answers incoming authorization calls as assigned. Performs other duties as assigned by the Leadership Team This is a full time, 40 hour per week position, which is hybrid following the completion of training in the Northfield, NJ office. The work schedule includes Monday-Friday, 9:30am-6pm. The schedule also includes rotating Saturdays, approximately every four (4) months (16 week rotation).

Qualifications

Candidates must have a High School Diploma or equivalent; some college coursework a plus. The ideal candidate has previous experience in a radiology practice, medical office or hospital setting, where they were a direct liaison to insurance carriers, responsible for securing insurance authorizations for services and/or medical procedures.

Qualified candidates also have excellent organization skills and the ability to work with minimal supervision. Candidates must demonstrate excellent interpersonal skills, exceptional communication skills, both verbal and written, to support providing best in class customer service to patients. AMI offers a generous compensation and benefits package including medical, prescription, dental, vision, flexible spending accounts, Paid Time Off (PTO), Paid Holidays, 401k and Profit sharing and the opportunity to work in an exciting and progressive outpatient practice.

Offered rates increase based on years of work experience. EOE