Hostess

Job Details: Job Location: Triple J Restaurant Group dba Outback Steakhouse

• Tamuning, Guam, Salary Range: Undisclosed, SUMMARY/OBJECTIVE The host/hostess welcomes guests with a smile and seats them according to their requests, maintains seating chart and monitors flow to ensure restaurant is full, and maintains cleanliness of the lobby and restrooms.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Sets up lobby area before service time.
2. Leads the lobby experience for each Guest following Outback hospitality standards.
3. Greets Guests, coordinates the wait time, and seats Guests with a sense of urgency and friendliness.
4. Smiles and has genuine conversations with Guests.
5. Follows directions by board runner and Manager on Duty (MOD).
6. Provides children with crayons and coloring books.
7. Ensures the lobby area, trash bins, dining and surrounding areas are clean.
8. Makes memorable first and last impressions.
9. Wipes and rolls silverware.
10. Performs additional duties as assigned. WORK ENVIRONMENT Work is in a restaurant setting, exposure to extreme temperatures (above 140 degrees / below 40 degrees), various food items, and a loud environment. PHYSICAL DEMANDS
11. Able to move quickly with urgency.
12. Able to bend at the waist and lift items up to 25 lbs. to waist level.
13. Able to move items up to 25 lbs. for distance of up to 25 feet.
14. Able to remain standing and active for an 8-12 hour shift.
15. Able to hear, understand and respond to guest need and requests in a loud environment. POSITION TYPE This is a part-time, non-exempt position. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

SKILLS & QUALIFICATIONS

1. Able to anticipate and understand customer’s needs.
2. Excellent customer service, interpersonal and communication expertise.
3. Ability to work as a team and independently.

EDUCATION AND EXPERIENCE

1. High School Diploma or GED equivalent