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Customer Services Assistant

Manchester, GB, M1 2PBPosted Oct 16, 2026

Job description

Join Rail Gourmet

  • Catered to You and Your Career! Rail Gourmet UK is seeking a motivated individual to join our team as a Customer Service Assistant for TransPennine Express (TPE) at Manchester Stores. Pay Rate: £13.65 per hour. Hours : Full Time (39 hours). Shifts : Rotational shifts between 4:15am and 12am, including weekends. Applicants must be 18 years or older due to certain responsibilities within the role. We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently. AS A CUSTOMER SERVICE ASSISTANT YOU’LL: Operating platform trucks for train-side deliveries (Full training provided). Loading/offloading catering equipment/stock from TPE trains. Order assembly and stock control. Comply with Health & Safety/Food Hygiene Regulations. WHY JOIN AS A CUSTOMER SERVICE ASSISTANT? At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits: Discounted Meal while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. Health & Wellbeing Support. Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Customer Service Assistant . Please note that if your application is successful, you will be required to complete a DBS check. Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

Description copied from SSP Group's careers page. Read the full posting before you apply.

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