Patient Service Representative

Position Summary

The Department of Pediatric Cardiology is seeking an organized Patient Service Representative. Experience Required: 1-2 years’ experience in a physician office and/or healthcare setting. 1-2 years’ patient scheduling experience Ability to multi-task, requires excellent customer service skills, communication skills, and computer skills to include knowledge of an electronic medical system.

Knowledge of insurance referral requirements, and securing authorizations Education Required: High School, GED or equivalent required. Prefer some documentation of continuing education courses License and Credentials

• None Skills Required: Medical Terminology and Anatomy/Physiology Courses, or working knowledge of same. Excellent PC skills to include: advanced knowledge of Word, Excel, Outlook, PowerPoint and Access. Knowledge of electronic medical system (Meditech preferred, not required). Bilingual preferred but not required Hours Full-time, 80 hours per pay period The minimum starting rate for this position is $18.20 When determining a team members base rate, several factors may be considered as applicable (e.g., years of recent relevant experience, education, credentials, and internal equity). At Deborah, healthcare is still about caring...for patients and team members. That is why we offer an outstanding benefits package, which includes healthcare coverage for team members in regularly budgeted positions of at least 30 hours per week. The benefits package also includes generous paid time-off, 401K matching contribution, tuition assistance, short and long term disability benefits, life insurance, meal discount, dependent care subsidy, adoption assistance and free parking.