Front Desk

Job Details: Job Location: Lakeshore Allergy & Asthma Center (GP)

• Grosse Pointe, MI, Salary Range: Undisclosed, Job Category: Admin
• Clerical, **This position requires specific 3 days/week
• Mondays, Tuesdays, and Thursdays** We're looking for a warm, organized, and customer-focused Front Desk Specialist to be the welcoming face of our practice. If you're passionate about helping others, thrive in a fast-paced environment, and want to grow your career in healthcare--we'd love to meet you!

What You'll Do

• Schedules and confirms patient appointments.
• Greets patients/visitors and obtains/updates copies of insurance cards and driver’s licenses.
• Obtains/updates/organizes patient documentation to include, but not limited to, complete demographic information, current insurance information, Consent to Treat/Assignment of Benefits, Notice and Acknowledgement of Privacy Practices (HIPAA acknowledgement).
• Enters/updates patient information in the medical record.
• Verifies insurance benefits and processes/confirms referrals and authorizations as required by the patient’s insurance plan.
• Manages patient invoices; proactively collects and posts co-payments, deductibles, and prior or past due balances.
• Reconciles all daily reports for accuracy and prepares bank deposits.
• Completes medical record release requests.
• Maintains adequate levels of supplies; accepts, checks in, and organizes incoming supply deliveries.
• Provides other general office and clerical support as assigned.
• Other duties assigned as needed.

Benefits

Salary compensates with experience 401 (k) Paid time off Health, dental and vision insurance Requirements: What We're Looking For: High school diploma or equivalent required. 2 + years of medical office experience preferred. Strong customer service experience. Experience working in a medical office or setting preferred.

Experience with electronic medical records preferred. Excellent verbal and written communication skills. Friendly and personable. Strong computer skills including Microsoft Office and/or Office 365. Ability to use email and electronic calendars. Critical thinking skills and decisive judgment. Ability to work with minimal supervision.

Ability to apply principles of logic to a wide range of practical problems. Ability to work in a stressful environment.