Lead Business Analyst - EV

We are seeking a Lead Business Analyst with deep expertise in the EV domain to drive the translation of complex business, technical, and operational needs into actionable product requirements. This role is ideal for a self-motivated professional passionate about electric vehicle charging solutions who thrives in cross-functional environments and champions user-centric, data-driven product development from concept through launch.

Responsibilities

Translate customer, commercial, operational, and technical needs into clear, detailed requirements documentation, including user stories, acceptance criteria, process flows, edge cases, dependencies, and non-functional requirements Validate requirements and solution concepts with users, customers, operations teams, and engineering through interviews, workshops, prototypes, pilots, and feedback loops Build user-centric, data-driven products by championing features from conception to implementation Determine customer needs through persona-based research and product feedback, and help define the overall customer journey Develop features that integrate across a variety of technical environments using Agile/SCRUM methodology, effectively managing tradeoffs on scope, resources, timeline, and customer benefit Run beta and pilot programs with early-stage products Drive product launches through collaboration across cross-functional teams Maintain knowledge sharing tools and documents, such as user guides, FAQs, and training videos Requirements 10-14 years of overall experience in IT, including a minimum of 7-9 years as a product manager or business analyst within a technology environment Experience with electric vehicle charging software offerings and EVs Background in delivering complex products, preferably SaaS products, and developing self-service applications Experience managing dependencies and securing agreement and trust from stakeholders to deliver successful products Background collaborating with software engineering and development teams Skills in Business Analysis, Requirement Gathering, BRD, FRD, and Stakeholder Management Knowledge of Agile methodology, API Integration, and SQL Proficiency in Rally, JIRA, and Confluence Exceptional organizational skills, meticulous attention to detail, critical thinking, and the ability to manage multiple priorities Bachelor's Degree