Operations Manager (Dimond Roofing, Christchurch)

Operations Manager | Dimond Roofing Are you an experienced operational leader who thrives in a fast-paced manufacturing environment? Dimond Roofing is seeking a hands-on Operations Manager to lead our production and warehouse operations, ensuring outstanding customer service, operational excellence, and a strong team culture.

About the Role

This is a highly visible leadership position where you'll lead a team of approximately 17 staff, working closely with sales, customer service, supply chain, maintenance, contractors and customers to deliver exceptional results. You'll spend much of your time on the floor, coaching your team, solving problems, and ensuring operations run safely and efficiently.

Key Responsibilities

Lead, mentor and develop a team of 17 people with diverse skills and personalities Drive a positive, high-performing workplace culture Oversee manufacturing, warehouse, inventory and dispatch operations Ensure customer orders are delivered safely, accurately and on time Champion continuous improvement, quality, safety and operational excellence Work collaboratively across the business to achieve service and production targets Provide hands-on leadership and support during busy periods About You Proven leadership experience within manufacturing, production or operations Strong organisational and planning skills Excellent communication and interpersonal skills A practical, hands-on leadership style Able to build relationships and motivate teams to achieve results Experience driving continuous improvement and developing people Forklift and gantry crane licences are advantageous, however training can be provided for the right candidate What's on Offer Opportunity to lead one of Dimond Roofing's largest and fastest-moving operations Career progression opportunities into senior leadership roles A supportive team culture focused on safety, customer service and operational excellence If you're a motivated operational leader who enjoys working closely with people and making a real impact on business performance, we'd love to hear from you.