Casual Operations Supervisor

Elior Stadia – Food at Full Volume This is food on a different scale. Thousands of people. High pressure. Fast pace. Big energy. And food that has to be spot on every time. From street food favourites to premium hospitality, we serve fresh food that keeps up with the crowd. It’s intense. It’s exciting. And when it all clicks — it’s seriously rewarding.

We're looking for experienced and motivated Operations Supervisors to join our operations team at Easter Road Stadium. This is a hands-on leadership role responsible for overseeing hospitality, catering, and premium bar operations across the stadium during Hibernian FC matchdays and a variety of events throughout the year.

You'll play a key role in ensuring our guests, supporters, and hospitality clients receive an exceptional experience while maintaining the highest standards of service, safety, and operational excellence. Working closely with the Hospitality Manager, Bar & Cellar Coordinator, Supervisors, and front-line teams, you'll lead from the front, support operational delivery, and ensure all areas run smoothly throughout the event lifecycle.

Working Pattern & Pay This is a casual, hourly-paid position offering flexibility around matchdays and events. Competitive hourly rate Flexible working pattern Matchday, evening, weekend, and event work required Opportunities to support conferences, meetings, hospitality functions, and special events throughout the year What You'll Be Doing Matchday & Event Leadership Taking responsibility for the smooth operation of hospitality, catering, and premium bar areas during matchdays and events.

Leading pre-event briefings and ensuring teams are prepared, motivated, and ready for service. Managing Supervisors and front-line staff while maintaining high standards of customer service and guest experience. Acting as a key point of contact for managers, clients, and operational teams throughout events. Monitoring service standards, resolving operational issues, and ensuring all areas remain fully staffed, stocked, and event-ready.

Supporting the delivery of hospitality lounges, executive suites, conferences, meetings, dinners, private functions, and other premium event spaces. Working closely with the Bar & Cellar Coordinator to manage stock levels, replenishment requirements, and operational readiness. Assisting with venue setup, room preparation, opening and closing procedures, and overall event delivery.

Leading by example, supporting staff deployment, and providing guidance and coaching to Supervisors and team members. Ensuring compliance with company procedures, licensing requirements, food safety standards, allergen management processes, and health & safety regulations. Conducting venue checks before, during, and after events to ensure all guest-facing and back-of-house areas remain safe, clean, compliant, and operational.

Supporting incident reporting, completing compliance documentation, and ensuring all operational checklists are completed accurately.

What We're Looking For

Previous supervisory or management experience within hospitality, catering, events, stadia, or licensed venues. Strong leadership and people management skills. Excellent communication and organisational abilities. Experience working in fast-paced, high-volume environments. Good understanding of food safety, allergen awareness, licensing, and health & safety requirements.

Ability to remain calm and make effective decisions under pressure. Strong problem-solving skills and a proactive approach. Flexible availability, including evenings, weekends, and matchdays. What's on the menu for you… At Elior, we believe people do their best work when they feel supported, valued and able to thrive .

Here’s a taste of what you can expect when you join us: Free meals on shift Flexible working opportunities Training, development and career progression opportunities Salary Advance, giving you access to a portion of your pay before payday Fancy being part of the recipe? At Elior, over 10,000 colleagues come together every day with one purpose: to enrich lives everywhere, every day.

We're proud that 87% of our colleagues are proud to work here — and we think that's because people are given the support, trust and opportunities they need to thrive. Don't tick every box? Don't rule yourself out. We're looking for people with potential, passion and the right attitude, not just a checklist of experience.

We're committed to creating an inclusive workplace where everyone feels they belong. If you need any adjustments during the recruitment process, just let us know. Ready to join us? Hit ‘Apply Now’ and let’s chat!