Inside Sales Representative

Columbia Forest Products is seeking an Inside Sales Representative (ISR) to build strong customer relationships by delivering responsive service and support.

Key responsibilities include

answering inquiries, providing product information, processing orders, and resolving customer concerns.

The ISR partners with the Field Sales Representative (FSR) to deliver exceptional service and maintain high customer satisfaction. Reporting to the Lead ISR, this role identifies and exceeds customer needs while ensuring orders received by phone, fax, email, or other channels move through manufacturing as efficiently as possible.

The ISR's priority is to create a positive experience in every interaction with internal and external customers. Through dedicated, knowledgeable service, this role